Privacy policy

Data protection and privacy policy

Data protection

Apolline Limited ("Apolline") is committed to protecting the privacy and confidentiality of information provided by all users of (the "Website"). Accordingly Apolline upholds the relevant data protection principles and processes your personal data in accordance with the Data Protection Act 1998 (the "Act").

For the purposes of the Act the data controller of this Website is Apolline of 6 Burnmoor Meadow, Finchampstead, Wokingham, Berkshire, RG40 3TX.

Please read the following privacy policy to understand how Apolline uses and protects the information that you provide to it.

By registering on this Website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that Apolline collects from you

When you visit, or register on this Website you may be asked to provide certain information about yourself including your name, contact details, age and geographical location.  Apolline may also collect and process information about your use of this Website as well as information about you by the use of cookies (see below), problems you report to us about this Website, messages you post to this Website, details of transactions you carry out through the Website and the fulfilment of those transactions, e-mails or letters you send to us and comments, queries or questions made on any third party products.

Apolline may also ask you to complete surveys, the results of which will be used for research purposes, although you do not have to respond to them.

 Cookies and IP addresses

Apolline may collect information about your computer, including, where available, your IP address, operating system and browser type.  Apolline may also collect cookies from your computer.

Cookies are small amounts of information which are stored on your computer. Using cookies and collecting information about your computer enables Apolline to monitor website traffic and to personalise the content of this Website to your requirements and preferences.  This maximises the benefits you gain in using this Website, makes it easier for you to log on and use this Website during any future visits, speeds up your searches and recognises you when you return to this Website.

Apolline uses cookies to collect information about your use of this Website whether you register on this Website or not.  As soon as you enter or register on this Website, Apolline's system will issue cookies to your computer whenever you log on.

You may disable the use of cookies in your Internet browser but this may limit your access to this Website or adversely affect your use of features or functions on certain web pages on it.

Please note that our advertisers may also use cookies, over which Apolline has no control.

Use of your information

Your information will enable Apolline to provide you with access to relevant parts of this Website (including, where you are a Subscriber, those parts of the Website that are only accessible to Subscribers) and allow you to make use of any interactive features of this Website.

Apolline will also keep records of those who have requested access to secure parts of this Website and use and analyse the information Apolline collects so that it can administer, support, improve and develop its business.

In particular, Apolline may use your information to contact you for your views on Apolline's services and to notify you occasionally about important changes or developments to them or to this Website.  Where you have consented to Apolline doing so, Apolline might also use your information to let you know about other services which Apolline offers which may be of interest to you.

If you change your mind about being contacted in the future, please let us know by contacting us at the address set out at the bottom of this privacy policy.

Storage of your information

The information that Apolline collects from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Apolline or for one of Apolline's suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. Apolline will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers or the secure servers of our suppliers.

Where Apolline has given you (or where you have chosen) a password which enables you to access certain parts of this Website, you are responsible for keeping this password confidential. Apolline asks you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although Apolline will do its best to protect your personal information, Apolline cannot guarantee the security of your information transmitted to this Website; any transmission is at your own risk. Once Apolline has received your information, Apolline will use strict procedures and security features to try to prevent unauthorised access.

Disclosure of your information

The information you provide to Apolline will be held on Apolline's computers in the United Kingdom and Ireland and may be accessed by or given to Apolline's staff working outside the UK and Ireland, and third parties, some of whom are located outside the EEA who act for Apolline for the purposes set out in this policy or for other purposes approved by you.

Apolline may provide anonymised collective statistical data about consumer users and postings on the Website to third parties who may be located outside the EEA.

Where you have consented when providing us with your details, Apolline may also allow carefully selected third parties, including without limitation other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you directly by email.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the registration form on which Apolline collects your information or if you change your mind about being contacted by these companies in the future, please let us know by contacting the email address below.

In addition, if Apolline enters into a joint venture or our business is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Apolline may disclose or share your personal information in order to enforce or apply Apolline's Website terms of use and other agreements; or to protect the rights, property, or safety of Apolline, its customers or others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Countries outside the EEA do not always have strong data protection laws.  However, Apolline will always take steps to ensure that your data is used by third parties in accordance with this policy.

Unless required to do so by law, Apolline will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Protection of personal information

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  Apolline will retain your information for a reasonable period or as long as the law requires.


Apolline is not responsible for the privacy and data protection practices of other websites which may be reached through links contained in this Website.  Users should be aware when they leave this Website and move into any linked website and should read the privacy and data protection policies and statements contained on any such linked website.  Apolline does not accept any responsibility or liability for these policies.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us.  Apolline is entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information Apolline holds about you.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

Information about Apolline and contacting us

All comments, queries and requests relating to our use of your information are welcomed and should be emailed to