The help we received from Apolline not only covered the CQC required policies and procedures, but also the Patient journey and teamwork, helping us to create an enthusiastic team with an emphasis on excellent customer service for each and every one of our patients.
With Sally`s help and her attention to detail we feel confident in our compliance and would welcome an inspection anytime. We now view the outcomes as a way of making our practice better for staff and patients.
The App has been great to ensure no deadlines are missed, especially as I can get alerts sent straight to my mobile.
I would recommend Apolline to any practice that has nightmares about CQC related stuff, as it’s really not all that scary after all.